FAQ 2017-04-21T09:15:00+00:00
How long will it take to receive my order? 2017-04-08T09:27:52+00:00

Orders of in-stock items are processed in 3 business days.

See SHIPPING for more information about delivery times.

What if I order an item that is out of stock? 2017-04-08T09:27:43+00:00

If your order is out of stock, you will be promptly contacted and provided An estimated delivery time. It may take 30 days or longer to deliver such items.

You will have the option to change your order or request a refund.

Do you offer a money-back guarantee? 2017-04-08T09:27:28+00:00

We will gladly accept your timely return of defective merchandise within 7 days of receipt of the merchandise. If we cannot replace the defective product, we will refund your money.

Please see RETURN POLICY for more information.

Are your products guaranteed not to tarnish? 2017-04-08T09:27:18+00:00

See PRODUCT CARE GUIDE for more info

Are chains included with the pendants? 2017-04-08T09:27:06+00:00

No, chains are not included.

Can I order a jewelry item in gold or any other material? 2017-04-08T09:26:55+00:00

Yes, custom orders are accepted. Please contact us for more information.

I have a certain design in mind for jewelry. Can you help me design and produce the item? 2017-04-08T09:26:43+00:00

Yes. Please contact us for further details.

What if I have more questions? 2017-04-08T09:26:27+00:00

Contact: info@kianiconcept.com